Right ink cartridge? Ask the cloud!

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  • T-Systems and findbox offer cloud-based product search
  • Scan, analyze and find products in store in a matter of seconds

Items like ink cartridges, vacuum cleaner bags and light bulbs have to be purchased on a regular basis. However, the wide range of providers and models available often makes it difficult for customers to find what they are looking for. They spend ages searching in shops or even leave when they are unable to find the item they want.

The cloud-based solution created by T-Systems' partner findbox now enables customers to track down the product they are looking for within just a matter of seconds. First of all, a product or its packaging is scanned by findbox's complex multi-camera system. The 3D shape is then analyzed, colors are extracted and compared, texts are read, and logos, shapes and icons are evaluated. Algorithms are used to compare the item with products stored in the cloud database in just three seconds. Screws, batteries, cell phones and all manner of replacement parts can be unmistakably identified. findbox suggests suitable products that are available in the store and takes the customer to the right place on the shelf using a light signal. Communication continues there by way of electronic price tags. These digital labels have a near-field communication (NFC) module and can exchange search, product and pricing information with the customer's smartphone. They can be used in almost all segments of the retail market - from conventional supermarkets to hardware stores to tracking down the latest must-have products in specialist stores.

Digital structures for informing and navigating customers are crucial for store-based retailers in the competitive battle with online providers. A number of European retail companies already use findbox's services, which are provided reliably from T-Systems' data centers in Germany. T-Systems is findbox's sales and service partner and will be showcasing the solution from March 14 to 18 at CeBIT in Hanover.

Experience our products and services live at CeBIT from March 14 - 18 at the Deutsche Telekom stand in hall 4, stand C38. Deutsche Telekom's entire presence at the trade fair is carbon-neutral: All CO2 emissions generated in setting up and operating the stand are offset fully by carbon-reduction projects abroad.

About Deutsche Telekom
Deutsche Telekom is one of the world’s leading integrated telecommunications companies with more than 156 million mobile customers, 29 million fixed-network lines and around 18 million broadband lines (as of December 31, 2015). The Group provides fixed-network/broadband, mobile communications, Internet, and Internet-based TV products and services for consumers, and ICT solutions for business customers and corporate customers. Deutsche Telekom is present in more than 50 countries and has around 225,200 employees worldwide. The Group generated revenues of EUR 69.2 billion in the 2015 financial year – around 64 percent of it outside Germany.

About T-Systems
As one of the leading global ICT service providers, T-Systems supplies integrated solutions for business customers. These are based on global offerings in fixed-network and mobile communications, highly secure data centers, a unique cloud infrastructure built around standardized platforms and global partnerships, and top security in line with the strictest German data protection regulations, as demanded by our customers. With a footprint in more than 20 countries, 46,000 employees, and external revenue of 7.1 billion euros (2015), T-Systems is the ideal partner for digital transformation. Alongside traditional ICT services, T-Systems' portfolio also offers cloud access, custom infrastructure, and platforms and software from the cloud, alongside innovation projects in future business areas such as big data, the Internet of Things, machine-to-machine (M2M) communication, and Industry 4.0.