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Accountabilities

  • Resolution of disruptions in services, service degradation, 
  • Communication with customer via phone and/or email
  • Smooth and uninterrupted operation of customers' environment.
  • Creation and maintenance of relevant documentation
  • Independently check, execute and solve tickets
  • Implement changes on networking devices and other parameters according to change requests
  • Fulfilment of specific Customer requests
  • Independent solving and troubleshooting of incidents and errors within defined expertise
  • Participation on Internal Customer project and transitions

Requirements

Education

  • Secondary education/ University education

Language

  • English - Upper intermediate (B2)

IT Technical Skills

  • Must:
    • Networking technology
    • CCNA or equivalent
  • Nice to have:
    • Firewall implementation
    • Network security
    • ITIL V3 foundation
    • Riverbed technology
    • Cryptography knowledge 

Soft skills

  • Fluent and confident communication
  • Willingness to learn
  • Flexibility
  • Team spirit

Benefits

  • Possibility of Teleworking or Home office
  • Cafeteria - individual financial benefit
  • Trainings and development opportunities (Coursera, Percipio full access for free)
  • Pension savings contribution
  • Extra vacation days
  • Referral bonus /financial/
  • Discounts at various providers in Košice
  • Team buildings online
  • Work-life Program and Coaching
  • Health Weeks
  • Sport Activities
  • Weekend Events
  • Doctors at workplace
  • Credit card
  • Rotations possibilities

Profil

Requirements

Education

  • Secondary education/ University education

Language

  • English - Upper intermediate (B2),
  • German advantage 

IT Technical Skills

  • Must:
    • Networking technology
    • CCNA or equivalent
  • Nice to have :
    • Firewall implementation
    • Network security
    • ITIL V3 foundation
    • Riverbed technology
    • Cryptography knowledge 

Soft skills

  • Fluent and confident communication
  • Willingness to learn
  • Flexibility
  • Team spirit

Was wir bieten

  • Kantine am Standort

    Gesundes Essen in guter Gesellschaft - unsere Kantinen machen es möglich. Hier lässt sich bequem und nur wenige Minuten vom Arbeitsplatz entfernt aus einer großen Auswahl an warmen und kalten Speisen auswählen.

  • Betriebliche Altersvorsorge

    Gut aufgestellt im Alter - wir bieten eine betriebliche Altersvorsorge und zahlen abhängig von Alter und Einkommen unserer Mitarbeiter*innen regelmäßig auf ein persönliches Versorgungskonto ein.

  • Essenszuschuss

    Wir legen Wert darauf, dass unsere Mitarbeiter*innen regelmäßig Pausen einplanen. Wir unterstützen dabei, indem wir einen Teil der Kosten für das Mittagessen übernehmen.

Über uns

Über uns

Deutsche Telekom IT & Telecommunications Slovakia s.r.o. is one of the two legal entities promoted under one brand Deutsche Telekom IT Solutions Slovakia. Our parent company Deutsche Telekom AG decided to take strategic steps towards structural change, which resulted in the splitting of T-Systems Slovakia into two legal entities, operating, as of July 1, 2020.
Our original brand T-Systems Slovakia has been inextricably linked with Kosice region since January 2006. We proved this the very next year, when we became one of the founding members of Košice IT Valley association.
Over the last decade, we have managed to grow from scratch to being the second largest employer in the eastern part of the country. At the same time, with more than 3,900 employees, we are one of the top fifteen largest employers in Slovakia. Thanks to our highly qualified and motivated employees, we are the company with the fastest growth in added value within the IT industry in Slovakia. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative services.

1 Standort

Simona Vranovská

Kontakt

Simona Vranovská

I’m your personal recruiter. Don’t hesitate to contact me.

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