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Job-ID: 124927

Senior Application Administrator

  • #NetworkStorageBackupDatabasesMiddlewareScripting
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General description
Senior Application administrator responsible for high quality end to end service operation based on application level.

Accountabilities

  • Operative interface between Service Delivery Management, Customer, Development, Vendors and other delivery units
  • Check, execute, solve (where appropriate), and creates tickets (problem ticket, change management ticket, incident, delivery order (DO)) in order to maintain service to customers according to given quality KPIs.
  • Plans, controls and is responsible for complete application-based request fulfilment.
  • Support and consulting of Service Delivery Management 
  • Responsibility for incident, problem, change, escalation management and operational documentation
  • Responsibility of customer-driven and / or technical changes during service lifecycle
  • Responsibility for change approval in face of all Change Advisory Boards
  • Functional steering of whole service chain from medium to complex applications/services
  • Independently executes complex tickets to provide service according to KPIs.
  • Mentor Junior Administrators to spread knowledge level in the team and develop their skills.
  • Acts as key technical lead and solves and coordinates activities across related technologies/outside own team.
  • Accountable for service asset- and configuration management 
  • Execute project and other deliverables in order to fulfil KPIs and management requests
  • Capability planning to fulfil enhanced application management requirements, e.g. release deployments or product / technology changes
  • Responsibility for technical, maintaining and operational concepts
  • Support and consulting of Service Delivery Management during order and pre-sales process and cost optimization

Requirements

Education

  • Secondary education

Experience

  • Within the same position minimum 5 years


Languages

  • English -Upper Intermediate (B2)

IT Technical skills

  • Technical overview in OS, Network, Storage, Back up, Databases, Middleware, Scripting
  • ITIL knowledge


Others

  • Core platform knowledge
  • Communication
  • Analytical thinking    
  • Team cooperation
  • Training and mentoring
  • Presentation skills    
  • Negotiation skills
  • Financial literacy in respective business area.
  • Project management

Benefits

  • Cafeteria - individual benefit
  • Trainings and development opportunities
  • Discounts at various providers in Košice
  • Possibility of Home office
  • Pension savings contribution
  • Meal vouchers contribution
  • Teambuildings
  • Extra vacation days
  • Young and enthusiastic working environment
  • Diversity Program
  • Health Weeks
  • Sport Activities
  • Weekend Events
  • Work life Coaching
  • Doctors at workplace
  • Credit card
  • Referral bonus /financial/
  • Rotations possibilities

Salary
Minimum monthly salary is 1000 € brutto + variable part of salary + other financial benefits. The final basic wage component can be adjusted accordingly to individual skills and experience of selected candidate. 

Profil

Requirements

Education

  • Secondary education

Experience

  • Within the same position minimum 5 years


Languages

  • English -Upper Intermediate (B2)

IT Technical skills

  • Technical overview in OS, Network, Storage, Back up, Databases, Middleware, Scripting
  • ITIL knowledge


Others

  • Core platform knowledge
  • Communication
  • Analytical thinking    
  • Team cooperation
  • Training and mentoring
  • Presentation skills    
  • Negotiation skills
  • Financial literacy in respective business area.
  • Project management

Was wir bieten

  • Homeoffice/Mobile Working möglich

    Egal ob im Büro oder von einem anderen Ort - mobiles Arbeiten ist bei uns kein Problem. Die Arbeit im Homeoffice gehört zu unserem beruflichen Alltag und wird durch digitale Plattformen unterstützt.

  • Kantine am Standort

    Gesundes Essen in guter Gesellschaft - unsere Kantinen machen es möglich. Hier lässt sich bequem und nur wenige Minuten vom Arbeitsplatz entfernt aus einer großen Auswahl an warmen und kalten Speisen auswählen.

Über uns

Über uns

Deutsche Telekom IT & Telecommunications Slovakia s.r.o. is one of the two legal entities promoted under one brand Deutsche Telekom IT Solutions Slovakia. Our parent company Deutsche Telekom AG decided to take strategic steps towards structural change, which resulted in the splitting of T-Systems Slovakia into two legal entities, operating, as of July 1, 2020.
Our original brand T-Systems Slovakia has been inextricably linked with Kosice region since January 2006. We proved this the very next year, when we became one of the founding members of Košice IT Valley association.
Over the last decade, we have managed to grow from scratch to being the second largest employer in the eastern part of the country. At the same time, with more than 3,900 employees, we are one of the top fifteen largest employers in Slovakia. Thanks to our highly qualified and motivated employees, we are the company with the fastest growth in added value within the IT industry in Slovakia. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative services.

1 Standort

Love Magenta

Kontakt

Lucia Jacková

Unser Online-Bewerbungsprozess

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