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Job-ID: 138086

Service Delivery Manager (Junior)

  • #Bachelor'sDegree
  • #TechnicalandServiceProcesses
  • #CustomerOrientation
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If you are a person keen to understand IT contracts, enjoy working with a customer and are able to understand how value is created in a modern and corporate environment, read on! 

Profil

  • Minimum Bachelor's Degree
  • Active German is a must and English comes handy
  • Technical and Business Mindset
  • Customer Orientation
  • Familiarity with Technical and Service Processes and Ability to Handle their Tensions
  • Ability to Engage in Dialogue with both Customer Contacts and Technical Experts
  • IT Service Management Experience is an advantage
  • Communication both in writing and orally
  • MS Office literate and is ready to learn special applications
  • Ability to work in virtual teams of multiple locations/countries
  • Service Management and/or ITIL Certifications are an advantage
  • SSC/International Experience are an advantage
  • Understanding of VLAN, physical and virtual servers

Über uns

Über uns

Present in the market under the Deutsche Telekom IT Solutions brand name, IT-Services Hungary (ITSH) is a subsidiary of the Deutsche Telekom Group and is the largest ICT employer in Hungary. Established in 2006, the company provides a wide portfolio of IT and telecommunications services with more than 4500 employees. ITSH was awarded with the Best in Educational Cooperation prize by HIPA in 2019, acknowledged as one of the most attractive workplaces by PwC Hungary’s independent survey and rewarded with the title of the Most Ethical Multinational Company in 2019. The company continuously develops its four sites in Budapest, Debrecen, Pécs and Szeged and is looking for skilled IT professionals to join its team. 

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