Transition and Transformation Manager (UK)

Job-ID: 192426

Transition and Transformation Manager (UK)

  • #customercentric
  • #deliveryfocussed
  • #leadership
profile image

Aufgabe

The Transition & Transformation Manager (T&T Manager) is responsible for planning, implementing, controlling and closing the transition and/or transformation project. In addition, he / she may be involved in the bid phase and is responsible for planning and assuring that all of the transition and/or transformation aspects are included and budgeted for. In conjunction with the Service Delivery Manager they are responsible for the successful execution of all elements of a Transition and/or Transformation in line with the business.

•    Member of the International PME Community
•    Responsible for defining the CMO+/FMO concept based upon the business case
•    Implementing an escalation process for T-Systems internal and towards customer.
•    Responsible for the successful passing of transition phase by the customer.
•    Guarantees effective QG3 – 8. (implement the contract through to delivery)
•    Prepares regular project steering meetings internal and with customer.
•    Guarantees the agreed project reporting towards customer as well as the internal project reporting..
•    Ensures SDM awareness for all transition, transformation and operation aspects of the deal.
•    Ensures all contractual agreements regarding transition and transformation are being fulfilled.
•    Ensures that planned milestones for transition and transformation are fixed in the contract and agreed with the customer and that these dates are met
•    Responsible for ensuring a appropriate Claims management process is in place
•    Takes overall responsibility that due diligence covers all relevant aspects needed for transition and transformation such as HR, Security, Assets, Licenses, Processes, Tools, Contracts,....
•    Ensures that all obligations to cooperate with the customer are precisely defined and reflected in the contract, including consequences if they are not delivered in time or quality.
•    Supports Sales in customer presentations regarding Transition and Transformation.
•    Establishes a regular communication with Deal Owner, Bid Owner, Solution Designer and Legal regarding concept and contract issues as well as with all deal-related parties regarding concept and contract issues with respect to transition and transformation.
•    Planning and execution the Transition and Transformation Programme in line with the business case
•    Handover a Stable customer relationship and process to the Service Delivery

Profil

•    In depth experience in Project Management
•    Excellent negotiation, presentation and interpersonal skills
•    Network oriented and hands-on working style
•    Excellent communication – written, verbal and presentation skills (on executive level)
•    Exhibiting tact and diplomacy in dealing with sensitive customer issues
•    Excellent organizational and time management skills
•    First leadership experience will be an advantage
•    Ability to work across organizations and company boundaries.
•    High spirit of innovation
•    Strongly result-oriented way of working

Was wir bieten

  • Betriebliche Altersvorsorge

    Gut aufgestellt im Alter - wir bieten eine betriebliche Altersvorsorge und zahlen abhängig von Alter und Einkommen unserer Mitarbeiter*innen regelmäßig auf ein persönliches Versorgungskonto ein.

  • Mitarbeiterrabatte

    Produkte und Dienstleistungen vergünstigt kaufen - in den Bereichen Festnetz, Internet, Mobilfunk, TV und Smarthome erhalten Mitarbeiter*innen Rabatt. Auch Freunde und Bekannte profitieren von vielen Angeboten.

  • Gesundheitsangebote

    Die Gesundheit unserer Mitarbeiter*innen ist uns wichtig. Daher bieten wir kostenlose Gesundheitschecks, regelmäßige Vorsorgeuntersuchungen und viele (Online-)Kurse rund um das Thema Gesundheit an.

  • Bonuszahlung

    Geld macht nicht glücklich, aber es beruhigt die Nerven. Neben einem attraktiven Gehalt sind in diesem Job auch Bonuszahlungen möglich.

  • Urlaubsgeld

    Endlich Urlaub - damit unsere Mitarbeiter*innen ihre freie Zeit in vollen Zügen genießen können, stocken wir die Reisekasse mit einem Zuschuss auf.

  • Lebensversicherung

    Gut versichert - unser Angebot an alle Mitarbeiter*innen umfasst eine arbeitgeberfinanzierte Lebensversicherung.

Über uns

Über uns

The T-Systems story is yet to be fully told in the UK market. With our fresh and vibrant new brand positioning, this key role will embody our brand claim of ‘let’s power higher performance’, striving to show our customers the full extent of the value they get from working with us.

We are looking for a Transition and Transformation Manager (UK).

Unser Online-Bewerbungsprozess

Vergleichbare Jobs

Zurück
DruckenMerken Teilen
2 Klicks für mehr Datenschutz: Erst wenn Sie hier klicken, wird der Button aktiv und Sie können Ihre Empfehlung senden. Schon beim Aktivieren werden Daten an Dritte übertragen.
Teilen
2 Klicks für mehr Datenschutz: Erst wenn Sie hier klicken, wird der Button aktiv und Sie können Ihre Empfehlung senden. Schon beim Aktivieren werden Daten an Dritte übertragen.