Building a mobile communications infrastructure is a complex, dynamic process in which various factors have to be taken into consideration. Deutsche Telekom sets up base stations wherever demand is high, where there are gaps in the mobile network and where the quality of the service needs improvement.

Since every base station can only handle a limited number of calls and transmit a limited volume of data, a large number of base stations are needed in places where many people make mobile calls - among them residential areas.
As it sets up the mobile communications network, Telekom collaborates closely with local authorities as representatives of the area's residents.
For example in Germany the planning and implementation cover the following steps:

  • Firstly, Telekom calculates the optimal position for every new base station within the framework of its overall network concept
  • Secondly, in accordance with the agreement reached by the mobile carriers and leading local associations, Telekom communicates its plans to the local authorities
  • Thirdly, the parties search for a suitable alternative location that is agreeable to all parties in case Telekom and local government have differing views on the chosen site. In the process, Telekom also reviews sites proposed by the local authorities and gives these preferential treatment if they are suitable. In some cases it may be necessary to obtain building permission or approval from the historical monuments, nature conservation or aviation authorities

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