I have lost my access data: What to do now?

We wil send you a new password by email if you have already registered for email distribution. In order to get a new password, please follow the directions below::

  • Click on 'Password' on the internet dialogue starting page (www.telekom.com/hv-service). 
  • After entering your shareholder identification number and your registered email address, you will be asked to answer your security question which you have chosen during registration for the electronic document distribution. 
  • After answering the security question correctly, you will be sent a new online password via email.

In case you have not registered yourself for the electronic document distribution yet, please contact the agm-hotline under +49 228 181-55770 or send an email to hv-service@telekom.de.