Please inform your deposit bank about each change in your data set (i.e. relocation). They will then forward this information to us.

You can always check your currently saved address on the internet dialog (http://www.telekom.com/agm-service). In case you find an old address there you can update your information directly on the internet dialog. Please also contact your bank to ensure that your new address was updated in the system.

Cookies and similar technologies

We use cookies and similar technologies on our website to save, read out and process information on your device. In doing so, we enhance your experience, analyze site traffic, and show you content and ads that interest you. User profiles are created across websites and devices for this purpose. Our partners use these technologies as well.


By selecting “Only Required”, you only accept cookies that make our website function properly. “Accept All” means that you allow access to information on your device and the use of all cookies for analytics and marketing purposes by Deutsche Telekom AG and our partners. Your data might then be transferred to countries outside the European Union where we cannot ensure the same level of data protection as in the EU (see Art. 49 (1) a GDPR). Under “Settings”, you can specify everything in detail and change your consent at any time.


Find more information in the Privacy Policy and Partner List.