Job offer

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Your Tasks

General description

24/7 support of the daily operation of a high profile customer. Manage highly secured network, troubleshoot and implement improvements. Independently check, execute and solve tickets in order to maintain service to customers according to given quality, Participation on Internal Customer project and transitions.

Accountabilities

  • Resolution of disruptions in services, service degradation, 
  • Communication with customer via phone and/or email
  • Smooth and uninterrupted operation of customers' environment.
  • Creation and maintenance of relevant documentation
  • Independently check, execute and solve tickets
  • Implement changes on networking devices and other parameters according to change requests
  • Fulfilment of specific Customer requests
  • Independent solving and troubleshooting of incidents and errors within defined expertise
  • Participation on Internal Customer project and transitions

Requirements

Education

  • Secondary education/ University education

Language

  • English - Upper intermediate (B2)

IT Technical Skills

  • Must:
    • Networking technology
    • CCNA or equivalent
  • Nice to have:
    • Firewall implementation
    • Network security
    • ITIL V3 foundation
    • Riverbed technology
    • Cryptography knowledge 

Soft skills

  • Fluent and confident communication
  • Willingness to learn
  • Flexibility
  • Team spirit

Benefits

  • Trainings and development opportunities
  • Discounts at various providers in Košice
  • Pension savings contribution
  • Meal vouchers contribution
  • Teambuildings
  • Young and enthusiastic working environment

Salary

Final salary is negotiable. 
We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 855€ /brutto.

Your Profile

Requirements

Education

  • Secondary education/ University education

Language

  • English - Upper intermediate (B2),
  • German advantage 

IT Technical Skills

  • Must:
    • Networking technology
    • CCNA or equivalent
  • Nice to have :
    • Firewall implementation
    • Network security
    • ITIL V3 foundation
    • Riverbed technology
    • Cryptography knowledge 

Soft skills

  • Fluent and confident communication
  • Willingness to learn
  • Flexibility
  • Team spirit

What we offer

  • Canteen on-site

    Healthy eating in the company of colleagues - our on-site canteen makes it possible. Here you can choose from a large selection of hot and cold dishes in comfort and only a few minutes away from your office.

  • Pension scheme

    Well positioned for the future - we offer a company pension scheme and pay regular contributions into a personal pension account depending on the age and income of our employees.

  • Meal allowances

    It is important to us that our employees take regular breaks. We support them by covering part of their lunch cost.

About us

About us

Deutsche Telekom IT & Telecommunications Slovakia s.r.o. is one of the two legal entities promoted under one brand Deutsche Telekom IT Solutions Slovakia. Our parent company Deutsche Telekom AG decided to take strategic steps towards structural change, which resulted in the splitting of T-Systems Slovakia into two legal entities, operating, as of July 1, 2020.
Our original brand T-Systems Slovakia has been inextricably linked with Kosice region since January 2006. We proved this the very next year, when we became one of the founding members of Košice IT Valley association.
Over the last decade, we have managed to grow from scratch to being the second largest employer in the eastern part of the country. At the same time, with more than 3,900 employees, we are one of the top fifteen largest employers in Slovakia. Thanks to our highly qualified and motivated employees, we are the company with the fastest growth in added value within the IT industry in Slovakia. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative services.

1 Location

Simona Vranovská

Contact

Simona Vranovská

I’m your personal recruiter. Don’t hesitate to contact me.

Our Online Application Process

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