Longterm development of important KPIs at a glance

Here you find an overview of the most important KPIs and how they developed in the past.

In millions	Change compared to prior year (%)	2021	2020	2019	2018	2017	2016	2015	2014
Mobile customers	2.8	248.2	241.8	184.0	168,4	165,0	156.4	150.5	142.5
Fixed-network lines	(4.7)	26.1	27.4	27.5	27.9	28.5	29.0	29.8	30.8
Broadband customers	0.7	21.6	21.7	21.0	18.9	18.4	17.8	17.4	17.1

billions of €		Change compared to prior year (%)	2021	2020	2019	2018	2017	2016	2015	2014
Net revenue		7.7	108.8	101.0	80.5	75.7	74,9	73,1	69.2	62.7
Of which: domestic	%		23.0	24.5	30.5	32.2	32,8	33,7	36.2	39.9
Of which: international	%		77.0	75.5	69.5	67.8	67,2	66,3	63.8	60.1
Profit (loss) from operations (EBIT)		2.0	13.1	12.8	9.5	8.0	9,4	9,2	7.0	7.2
Net profit (loss)		0.4	4.2	4.2	3.9	2.2	3,5	2,7	3.3	2.9
Net profit (loss) (adjusted for special factors)		2.6	5.9	5.7	4.9	4.5	6,0	4,1	4.1	2.4
EBITDA		4.9	40.5	38.6	27.1	21.8	24,0	22,5	18.4	17.8
EBITDA (adjusted for special factors)		6.9	43.2	40.4	28.7	23.3	22,2	21,4	19.9	17.6
EBITDA AL margin (adjusted for special factors)^a	%		34.3	34.7	30.7	30.5	n.a.	n.a.	n.a.	n.a.

		Change compared to prior year (%)	2021	2020	2019	2018	2017	2016	2015	2014
ROCE %	%		4.1	4.6	5.1	4.7	5,8	5,7	4.8	5.5

billions of €		Change compared to prior year (%)	2021	2020	2019	2018	2017	2016	2015	2014
Total assets		6.3	281.6	264.9	170.7	145.4	141,3	148,5	143.9	129.4
Shareholders’ equity		12.3	81.5	72.6	46.2	43.4	42,5	38,8	38.2	34.1
Equity ratio	%		28.9	27.4	27.1	29.9	30,0	26,2	26.5	26.3
Net debt		9.9	132.1	120.2	76.0	55.4	50,8	50,0	47.6	42.5
Relative debt (Net debt/EBITDA (adjusted for special factors))			3.06	2.78	2.65	2.4	2,3	2,3	2.4	2.4

billions of €	Change compared to prior year (%)	2021	2020	2019	2018	2017	2016	2015	2014
Net cash from operating activities	35.5	32.2	23.7	23.1	17.9	17.2	15.5	15.0	13.4
Cash capex	41.0	26.4	(18.7)	(14.4)	(12.5)	(19.5)	(13.6)	(14.6)	(11.8)
Free cash flow (before dividend payments, spectrum investment)^b	33.2	14.3	10.8	10.1	6.2	5,5	4,9	4.5	4.1
Net cash used in investing activities	21.0	(27.4)	(22.6)	(14.2)	(14.3)	(16.8)	(13.6)	(15.0)	(10.8)
Net cash (used in) from financing activities	n.a.	(10.8)	(7.6)	(7.1)	(3.3)	(4.6)	(1.3)	(0.9)	(3.4)

	Change compared to prior year (%)	2021	2020	2019	2018	2017	2016	2015	2014
Energy consumption in GWh	3.7	13,323	12,843	9,324	9,224	8,943	8,531	8,845	9,092
CO₂ emissions (Scope 1 and 2) in kt CO₂	90.2	247	2,512	1,797	2,354	2,896	4,169	4,364	n.a.

		Change compared to prior year (%)	2021	2020	2019	2018	2017	2016	2015	2014
(full-time equivalents, without trainees)	thousands	3.1	217	224	213	216	216	221	226	228
Revenue per employee	thousands of €	n.a.	n.a.	451.8	378.4	349.7	346,2	331,4	n.a.	n.a.

		Change compared to prior year (%)	2021	2020	2019	2018	2017	2016	2015	2014
Earnings per share (basic and diluted)	€	1.1	0.87	0.88	0.82	0.46	0,74	0,58	0.71	0.65
Dividend per share^c	€	6.7	0.64	0.60	0.60	0.70	0,65	0,60	0.55	0.50
Total dividend^d	billions of €	12.4	3.2	2.8	2.8	3.3	3.1	2.8	2.5	2.3
Total number of ordinary shares at the reporting date^e	millions	1.5	4.813	4,761	4,761	4,761	4,761	4,677	4,553	4,476

a Comparatives for 2018 were calculated on a pro forma basis for the key performance indicators redefined as of January 1, 2019 following the introduction of the IFRS 16 accounting standard.
b And before interest payments for zero-coupon bonds and termination of forward-payer swaps at T‑Mobile US (both in 2020), as well as before AT&T transaction and compensation payments for MetroPCS employees (both in 2013).
c Subject to approval by the relevant bodies and the fulfillment of other legal requirements.
d Subject to approval by the 2021 shareholders’ meeting concerning the dividend payments for the 2020 financial year. For further information, please refer to Note 34 “Dividend per share” in the notes to the consolidated financial statements.
e Including treasury shares held by Deutsche Telekom AG.

The figures have been rounded in accordance with standard commercial practice. This may mean that individual values do not add up exactly to the totals given.