- Telekom launches a new mobile phone rate portfolio for consumers with three rate lines with four rates each
- The new calling plans combine flat rates with minutes packages for all networks
- Significant price reductions and service enhancements
- Call: offer for worry-free mobile calls
- Call & Surf Mobil: call and surfing starter pack
- Complete Mobil: calls and high-speed data flat rates with SMS packages for smart phones and tablet PCs
Whether you want to use your smart phone to browse the Internet, download apps and send/receive e-mails, or whether you just want to make calls, the all-new mobile rates from Telekom will offer every customer just what they want for the mobile device of their choice and for all their communication needs. The new rate lines are Call, Call & Surf Mobil and Complete Mobil. Each line is clearly designed for specific terminal devices - from basic cell phones to high-end smart phones. For voice communication, the new calling plans include both flat rates and minutes packages for all networks, which can also be used for calls from anywhere in the EU.
Hence, the rates bring together the strengths of the old Max Flat, Relax and Combi tariffs in a transparent, easily understandable way. What's more, the new offer includes significant price reductions and service enhancements. The new Call & Surf Mobil S with 120 minutes included and a data flat rate (EUR 29.95 per month) costs 25 percent less than the comparable Relax 120 plus web'n'walk HandyFlat option (together EUR 39.90 per month). For example, the Complete Mobil M offers a significant service enhancement. Unlike the previous Complete 120, the monthly price of EUR 49.95 includes a telephone flat rate - for either the German fixed network or the Telekom mobile network.
While the Call rates are tailored to mobile calling, Call & Surf Mobil and Complete Mobil offer additional services for the mobile Internet. Call & Surf Mobil options are ideally suited to the needs of users who want to be able to send and receive e-mails on their cell or smart phones and who wish to access the Internet. The real bonus with these double-play offers is the data flat rates for UMTS bandwidths. Complete Mobil rates constitute genuine all-around, worry-free packages for users with high-end smart phones: they permit unlimited surfing at HSPA and WLAN speed and, as well as SMS packages, naturally also include phone flat rates and minute budgets. New voice and data service options, particularly economical Friends packages for young people, and CombiCards complete the new rate plan offer.
"The new logically structured portfolio will provide a major boost for connected life on the move," says Christian Illek, Managing Director of Marketing, Telekom Deutschland GmbH. "We are offering every customer group our mobile services at clear, attractive prices, irrespective of whether they just want to make calls or wish to use the full range of our services. Whatever the case, we offer top service, the best equipment and excellent network quality, representing great value for money."
Call - worry-free calling The four rates available with this Call line are perfect for customers who mainly want to use their cell phone for making calls. The Call rates all include a weekend flat rate for unlimited calls within the Telekom mobile network and to the German fixed network at weekends. The entry-level tariff, Call XS, which costs EUR 4.95 per month, also includes 30 minutes of calls to any network in Germany. The Call S package offers four times as many inclusive minutes - 120 minutes - at a cost of EUR 14.95 per month. Call M, which comes at a monthly price of EUR 24.95, also allows customers to choose between a round-the-clock flat rate for either the German fixed network or the Telekom mobile network. The fourth raete in this line, Call L, which costs EUR 34.95 per month, offers two flat rates at once – for both the German fixed network and the Telekom mobile network. Call S, Call M and Call L all include 120 minutes of calls each month to the networks not covered by flat rates. These prices do not include a subsidized device. An additional EUR 10 per month is charged in each of the rates for a subsidized cell phone.
Call & Surf Mobil - unlimited calls and surfing pleasure There are now four rate plans for the rapidly growing number of customers who choose high-performance smart phones to make calls, send/receive e-mails and surf the Internet while on the move. These are: Call & Surf Mobil XS, S, M and L. What they all have in common is a data flat rate, available in the double-play packages at prices ranging from EUR 19.95 to 49.95. This flat rate offers unlimited mobile surfing with UMTS bandwidths up to 384 kbit/s. It is also available for e-mail communication and the BlackBerry® service if the Push option is selected. For calling purposes, the Call & Surf Mobil rates contain the same inclusive services as the corresponding Call rates, in other words the weekend flat rate and other voice flat rates, as well as minutes packages of 30 or 120 minutes. All Call & Surf Mobil rates always include a new, subsidized multimedia phone or entry-level smart phone.
Complete Mobil - high-speed and lots more Telekom has bundled many more inclusive services in the Complete Mobil rates - for example flat rates, minute budgets, SMS packages and, above all, flat rates for the mobile high-speed Internet: all four variants of Complete Mobil allow unlimited surfing in the Telekom network at HSPA speeds, in other words at up to 7.2 Mbit/s. Also included is unlimited WLAN use at the many thousands of Telekom HotSpots in Germany. Both data flat rates can be used not just with the smart phone or BlackBerry, but also with a laptop of tablet PC. All Complete Mobil tariffs - S, M, L and XL - include the weekend flat rate and a 120-minute budget for all networks in Germany. In the case of Complete Mobil M, customers can choose between a flat rate for the German fixed network or for the Telekom mobile communications network in Germany, while Complete Mobil L contains both telephone flat rates, and Complete Mobil XL includes the flat rate for all networks in Germany. In addition, the rates also include SMS packages, such as 40 SMS messages to all German networks with Complete Mobil S and 3,000 SMS messages to all German networks with Complete Mobil XL. Complete Mobil L and XL provide Internet telephony capabilities at no extra charge. The monthly charges are EUR 29.95 (S), EUR 39.95 (M), EUR 49.95 (L) and EUR 89.95 (XL) without a subsidized mobile device. Complete rates including a new smart phone cost an additional EUR 10 per month. Other services, offers and new add-on options In addition, Telekom also offers two CombiCard packages in the Call and Complete Mobil rate lines. All three rate lines have three Friends rates for young customers, enabling them to save up to EUR 10 per month compared with the standard tariff. To enable customers to put together their own customized service package, many rates offer both tried-and-tested and new add-on options. These include minute packages for calls to all German networks and from abroad, SMS packages, mobile daytime flat rates and mobile flat rates for mobile surfing and e-mailing, BlackBerry options and a Speed option for using HSPA with bandwidths up to 14.4 Mbit/s. All rates include the attractive Smart Traveller roaming option. This means that the inclusive minutes can be used for calls from countries in Group 1 - EU and Switzerland. Complete XL includes an additional 120 minutes for this. All rates also include the free MyPhonebook option, which enables users to save and synchronize contacts, tasks and appointments online.
The new rate lines replace the previous range of services; Telekom is launching the new portfolio for consumers on November 3, 2010. Corresponding offers for business customers are in preparation. Contracts in the specified rates have a minimum term of 24 months, with a one-off provision charge of EUR 24.95. The inclusive flat rates and minutes packages do not include calls to service numbers or special numbers. The use of inclusive services such as MyPhonebook requires a cell phone that supports these features.
Further information on the new rates can be found at www.telekom.com/tarife
About Deutsche Telekom AG Deutsche Telekom is one of the world's leading integrated telecommunications companies with over 131 million mobile customers, around 37 million fixed-network lines and nearly 16 million broadband lines (as of June 30, 2010). The Group provides fixed-network, mobile communications, Internet and IPTV products and services for consumers, and ICT solutions for major and corporate customers. Deutsche Telekom is present in around 50 countries and has over 251,000 employees worldwide. The Group generated revenue of EUR 64.6 billion in the 2009 financial year - over half of it outside Germany (as of December 31, 2009).