Contact options

If you have questions about plans, offers, and products in Germany, our service team will be happy to help.

Or just ask the digital assistant - Ask Magenta. No wait time.

Contact customer service

Find the best way to reach us in just a few steps!

Contact customer service
Ask Magenta

Quick answers to questions such as contract renewals, data allowances, bills, MagentaTV or customer numbers.

Ask Magenta
Customer service on WhatsApp

Get support from Telekom directly on WhatsApp – fast, convenient, and accessible wherever you are.

Customer service on WhatsApp

Investor Relations Contacts

Do you have questions about Telekom stock, bonds, financial reports, or similar topics? Find the right contact here.

Investor Relations Contacts
Media Contacts

Contacts for media requests and links to international media portals of Telekom's national companies.

Media Contacts

Group Contact Form

Do you have questions about Telekom or feedback on our website? Send us a message.

Group Contact Form
Investor Relations Contact Form

Do you have any questions or comments? Feel free to use our contact form.

Investor Relations Contact Form
Corporate Responsibility Contact Form

For questions about Corporate Responsibility topics, such as environmental and climate protection and social engagement, please use this contact form.

Corporate Responsibility Contact Form
Customer Case Contact Form

You can submit inquiries about a customer case using the form below.

Customer Case Contact Form
Network disruption contact form

You can submit inquiries about a disruption using the following form.

Network disruption contact form
Youth Protection Contact Form

If you have questions or concerns about youth protection, please use this contact form.

Youth Protection Contact Form
Contact Clearing Office

Municipal Contact Form

Contact Clearing Office
Blind Football Contact Form

Access the contact form for blind football here.

Blind Football Contact Form
Wheelchair Basketball Contact Form

Access the contact form for wheelchair basketball here.

Wheelchair Basketball Contact Form
Privacy and security contact options

We share our knowledge within the legal framework and welcome your reports.

Privacy and security contact options
TellMe

Report legal violations and compliance-related misconduct.

TellMe
Partnership Contact Form

Partnerships – Get in Touch with Us

Partnership Contact Form

Corporate headquarters address

Deutsche Telekom AG
Friedrich-Ebert-Allee 140
53113 Bonn

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