Customer Case Contact Form

We need the following information to investigate the case as quickly as possible. We will get back to you as soon as we can.

Important notePlease understand that we can only respond to editorial inquiries from journalists here. Customers can contact Customer Service at any time: 0800 330 1000 or via Customer Service contact.

Customer name *

Telekom customer number *

Customer's affected phone number*

Customer callback number *

Your message

Journalist name *

Media outlet name *

Email address*

Callback number *

We need your data to process your inquiry and will use it only for this purpose. You can find our Privacy Notice here.

Yes, I agree that Deutsche Telekom AG may process the contact information I have provided to handle my inquiry. For these purposes and based on my consent, the data will be shared solely within Deutsche Telekom AG. I can withdraw my consent at any time by emailing service.presse@telekom.de. I have read the Privacy Notice and the right to withdraw my consent.*

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