Internet Usage Data / Cookies
A particularly large amount of data is generated when you browse the internet. However, Telekom normally stores only data relevant for billing. We delete this data no later than three months afterward.
What internet data do we store?
If you use an unlimited plan, we do not store data for billing purposes, only general traffic data such as usage times. We store this data for up to seven days after the connection ends. For plans with a data limit, we associate the data volume used, usage times, and your IP address with your contract data. An exception applies when we need to detect misuse of a service or system. We do not store your browsing activity.
What do we do with internet data?
Your data shows when the contractually agreed included data allowance has been used up, if it is part of your contract. We store the IP address only to detect misuse involving, for example, spam, viruses, or "worms." We can also identify and resolve issues in our network early. For this purpose, we store your IP address for seven days after the connection ends.
Do we share data with third parties?
In legally regulated exceptional cases, we are required to disclose traffic data to authorities for criminal prosecution purposes; see, for example, §§Sections 170 et seq. German Telecommunications Act (TKG).
Cookies on our pages
Cookies are small text files stored on your computer. They include cookies for operating and optimizing the site, as well as for services such as displaying stock prices or Google Maps, and content tailored to your online usage. This can help us recognize when you visit our site repeatedly from the same device. You can choose which cookies to allow.
On our pages, we use cookies that are necessary to make our websites available and usable for our customers. We use additional cookies, particularly for marketing and third-party providers, only if you have given us your consent through the Consent Banner.
Cookie settings
Cookie settings: You can revisit your cookie settings at any time to manage your preferences.
