Customer Service Questions and Answers

All hotlines for landline, internet, mobile, or TV services are free to call – around the clock, seven days a week. You can find all contact options here.

We're sorry to see you go. Find out how to cancel your contract at www.telekom.de/mein-magenta-kundencenter

In the Kundencenter at www.telekom.de/kundencenter, you can view your contract details and invoices anytime, adjust your plan, or extend your contract.

You can receive your Telekom bill by email and/or postal mail, as well as online in your Customer Center.

You can view your bill online here at any time:

www.telekom.de/rechnung

Sign in to the Kundencenter:
www.telekom.de/kundencenter/startseite
and ask your question there.

Log in to the Kundencenter:
www.telekom.de/kundencenter/startseite
and submit your question there.

Log in to the Kundencenter:
www.telekom.de/kundencenter/startseite
and request details about the EVN there. You can find more information about online invoices here: 
www.telekom.de/rechnung and here: www.telekom.de/hilfe/rechnung

Find a comprehensive overview of Deutsche Telekom customer service in our customer service special.

Find a comprehensive overview of Deutsche Telekom customer service in our Customer Service Special.