The House of Digital Responsibility

The House of Digital Responsibility centers on human-centered technology. We live up to our responsibility in both the analog and digital worlds. This commitment is our protective roof. Every stakeholder group in our company represents people: customers, employees, shareholders, partners, and society as a whole. This makes it clear to us that technology and how it is used must also be designed according to human-centered principles—these principles are at the heart of our Digital Responsibility.

Infographic showing a human-centered technology approach with topics like digital ethics, human rights and data security.
The House of Digital Responsibility - This is our approach to putting Digital Responsibility into practice.

The House of Digital Responsibility is built on a strong foundation

  • Law and legislation – We act in accordance with applicable law and legislation and incorporate digital rights into our daily actions.
  • Human rights – We explicitly commit to the UN Guiding Principles on Business and Human Rights and champion digital sovereignty, freedom from discrimination, and freedom of expression.
  • Culture and values – As a global company, we value cultural differences while building on a shared understanding of values.

This foundation is complemented by the principles of "Privacy & Security" and "Transparency & Dialogue," which are inherently integrated into everything we do:

  • Privacy & Security – We stand for security and the responsible handling of data.
  • Transparency & Dialougue – We shape the dialogue about the opportunities and risks of digitalization and make our actions transparent.

Our actions are guided by our strong foundation and our principles. We put technology for and with people at the center of everything we do. We currently organize these actions into four areas:

  • Digital Ethics – Safeguarding people's autonomy and supporting them are at the heart of everything we do. We shape digital technologies responsibly.
  • Digital Inclusion – Deutsche Telekom wants to bring everyone into the digital society. Everyone should have access to the many opportunities digitalization offers.
  • Future of Work – At Deutsche Telekom, digital responsibility means considering the future of work throughout its dynamic transformation and ensuring that, amid all this change, people remain at the heart of every decision.
  • Climate and resource protection – Together for the climate and the responsible use of resources, with and through digitalization.