Customer Service

Deutsche Telekom Service handles around 74 million personal customer interactions each year.

Here's how to reach us

We're happy to help you in person at a Telekom Shop, by phone through our customer hotlines, or online. In the Ideenschmiede, you can actively contribute to developing and improving Deutsche Telekom products, services, and processes.

How we build customer loyalty

Whether by hotline, in a shop, or on site, our service team finds the right solution for every customer. Choose a topic to learn more about our service offerings, innovations, and team.

Service news

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